Welcome and respond
Replies through approved channels using your business name, tone, hours, and service information.
Available now
Your new front desk is ready to work.
A trained AI employee that handles the first mile of every customer inquiry—quickly, consistently, and inside the rules you approve.
AI
Role profileAI Front Desk
- Department
- Customer experience
- Core skills
- Respond · Qualify · Book
- Availability
- Configured coverage
- Reports to
- Your assigned manager
- Starting at
- $499/month
Job description
Give every inquiry a clear next step.
Your AI Front Desk is responsible for turning an incoming question into a helpful answer, a qualified opportunity, a booked appointment, or a well-documented human handoff.
Understand the need
Collects contact information, location, urgency, service category, and the details your team needs.
Take the approved action
Books permitted appointments, creates the lead record, confirms next steps, and follows up when appropriate.
Escalate exceptions
Hands off emergencies, complaints, pricing exceptions, or unfamiliar situations with the conversation attached.
Good fit checklist
Is this the right hire?
The strongest customers have enough inbound demand to feel the cost of slow replies and a repeatable process for handling them.
✓ You receive 50+ inquiries in a typical month✓ Response speed affects whether you win the work✓ Your team repeats the same intake questions✓ You use a calendar, website form, inbox, or CRM✓ You can document services, policies, and boundaries
The practical difference
Software gives you tools.
We deliver a trained role.
What you receiveDIY chatbotStaff Right AI
Business-specific job descriptionYou create it✓ Included
Workflow and permission designYou configure it✓ Guided for you
Business-system connectionsYou build them✓ Implemented for you
Testing before launchYou own it✓ Scenario-tested
Monitoring and improvementYou monitor it✓ Ongoing support
Clear human escalationYou design it✓ Built into the role
Ready to define the role?
Build the job description →Build your AI Front Desk.
Choose responsibilities, channels, coverage, and connections before requesting an order.